Terms of Service
Last Updated: 30 Jan 2026
OLLYEO TERMS OF SERVICE AND END USER LICENSE AGREEMENT
Last Updated: 30 Jan 2026
PLEASE READ THIS AGREEMENT CAREFULLY. This Agreement is a legally binding contract between you and Ollyeo.
IMPORTANT NOTICE REGARDING DISPUTE RESOLUTION: This Agreement contains a mandatory arbitration provision and a class action waiver (see Section 17). These provisions affect your legal rights to file a lawsuit in court, to have a jury trial, and to participate in a class action lawsuit. Please review Section 17 carefully.
CALIFORNIA RESIDENTS - WAIVER OF CALIFORNIA CIVIL CODE § 1542: If you are a California resident, you hereby waive California Civil Code Section 1542 in connection with any release under this Agreement, which states: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”
1. PREAMBLE AND ACCEPTANCE OF TERMS
1.1 The Agreement
These Terms of Service and End User License Agreement (the “Terms” or “Agreement”) govern your access to and use of: (a) the Ollyeo mobile application (the “App”); (b) the website located at https://www.ollyeo.com (the “Site”); (c) the “Olly” artificial intelligence features and companion functionality (the “Olly AI”); and (d) any related services, features, content, communications, media, analytics, or other functionality provided by Ollyeo, Inc., a Delaware corporation (“Ollyeo,” “we,” “us,” or “our”) (collectively, the “Service”).
1.2 Acceptance
By creating an account, accessing, downloading, installing, or using the Service, you (“User,” “you,” or “Member”) acknowledge that you have read, understood, and agree to be bound by this Agreement and the policies referenced below, each of which is incorporated herein by reference:
Privacy Policy: https://www.ollyeo.com/terms/privacy
Community Guidelines: https://www.ollyeo.com/terms/community-guidelines
To the extent any of the above documents conflict with these Terms, these Terms will control unless applicable law requires otherwise.
1.3 Additional Terms
Certain features or offerings may be subject to additional terms presented to you at the time you use those features or make a purchase. Any such additional terms are incorporated into this Agreement by reference.
1.4 Changes to Terms
We may modify, amend, or replace these Terms at any time at our sole discretion. If we make material changes, we will notify you by posting the revised Terms within the App or Site and/or by email. Your continued use of the Service after the effective date of changes constitutes your acceptance of the updated Terms. If you do not agree, you must stop using the Service and delete your account.
2. ELIGIBILITY AND ACCOUNT REGISTRATION
2.1 Age Requirement (18+)
The Service is strictly limited to users who are at least 18 years of age. By using the Service, you represent and warrant that you are 18 years of age or older. Use of the Service by anyone under 18 is prohibited. If we learn that a user is under 18, we may terminate the account and handle data associated with the account as described in our Privacy Policy and applicable law.
2.2 Legal Capacity and Compliance
By using the Service, you represent and warrant that: (a) you have the full right, authority, and capacity to enter into this Agreement; (b) you will comply with all applicable laws, rules, and regulations; (c) you are not currently legally prohibited from using the Service; and (d) you have not previously been suspended or removed from Ollyeo, unless reinstated by Ollyeo.
2.3 Account Security
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If you believe your account is no longer secure, you must immediately notify us at www.ollyeo.com/contact. To the fullest extent permitted by law, Ollyeo is not liable for any loss or damage arising from your failure to protect your account.
2.4 One Account Policy
You may register only one unique account unless Ollyeo authorizes otherwise in writing. Creating multiple accounts to evade bans, manipulate the Service, or harass others is prohibited and may result in termination of all associated accounts.
3. THE “OLLY” AI FEATURES: NATURE OF SERVICE & DISCLAIMERS
3.1 Non-Human Nature; AI Limitations
You acknowledge and agree that Olly is an artificial intelligence system powered by machine learning and large language models and is not a human being. Olly is not an employee, agent, therapist, counselor, or representative of Ollyeo.
3.2 Accuracy Warning; “Hallucinations”
AI technology may generate responses that are inaccurate, incomplete, misleading, nonsensical, offensive, biased, or otherwise inappropriate (“AI Output”). OLLYEO MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR QUALITY OF ANY AI OUTPUT.
3.3 Verification and Responsibility
You are solely responsible for independently verifying any information provided through the Service (including AI Output) before relying on it, including details regarding meetup times, locations, venue hours, venue policies, or safety-related information.
3.4 No Professional Advice (Medical/Legal/Financial)
OLLY IS NOT A DOCTOR, THERAPIST, LAWYER, OR FINANCIAL ADVISOR. The Service is provided for entertainment, social coordination, and informational purposes only and is not intended to provide medical, psychological, legal, or financial advice.
3.5 No Emergency or Crisis Services
Ollyeo does not provide emergency services and does not monitor conversations in real time for emergencies. If you are experiencing a medical emergency, mental health crisis, or thoughts of self-harm, you must contact emergency services (e.g., 911 in the U.S.) or a qualified professional immediately.
3.6 Data Use to Operate and Improve the Service
We may process information you provide and information generated by your use of the Service (including messages, interaction patterns, and feedback) to operate, maintain, and improve the Service, including the Olly AI, as described in our Privacy Policy.
To the extent permitted by law and consistent with the Privacy Policy, you grant Ollyeo a worldwide, royalty-free, non-exclusive license to use de-identified and/or aggregated data derived from your use of the Service to develop, train, fine-tune, evaluate, and improve our products and models.
4. OFFLINE MEETUPS: ROLE CLARITY, ASSUMPTION OF RISK, AND RELEASE
4.1 Platform Role; Coordination Only; No On-Site Supervision
Ollyeo provides a technology platform that helps users connect and may coordinate meetup logistics (for example, proposing times and locations, enabling RSVPs, facilitating introductions, and enabling communications). HOWEVER, OLLYEO DOES NOT PROVIDE ON-SITE SUPERVISION, SECURITY, CHAPERONING, TRANSPORTATION, OR SAFETY SERVICES, AND DOES NOT CONTROL OR DIRECT USER CONDUCT IN THE REAL WORLD.
You are solely responsible for your decisions and actions, including whether to attend a meetup, where to meet, and what precautions to take before, during, and after any meetup.
4.2 Third-Party Locations and “Partner Venues”
Meetups may occur at third-party locations, including bars, cafes, restaurants, parks, or other public or private locations (each a “Location”). Some Locations may have a commercial relationship with Ollyeo (“Partner Venues”).
OLLYEO DOES NOT OWN, OPERATE, MANAGE, OR CONTROL ANY LOCATION and makes no representations or warranties about any Location, including its safety, suitability, accessibility, security, service quality, legality, or compliance with applicable laws. Any goods or services you receive from a Location are provided by that third party. Any transaction is solely between you and the Location.
4.3 Assumption of Risk
You acknowledge and agree that meeting people and participating in offline, real-world interactions involves inherent risks that cannot be eliminated. By attending any meetup facilitated or suggested through the Service, you voluntarily assume all risks, known and unknown, including but not limited to:
Physical Injury or Death: slips, trips, falls, altercations, accidents, or other incidents at or near a Location;
Third-Party Conduct: harassment, stalking, assault, battery, sexual misconduct, theft, fraud, intimidation, or other illegal or harmful conduct by other users or third parties;
Health Risks: exposure to communicable diseases or foodborne illness;
Travel Risks: incidents occurring during travel to or from a meetup;
Loss of Property: theft or damage to your personal property;
Location Hazards: hazardous conditions at any Location, including inadequate lighting, security, structural issues, or other conditions;
Alcohol and Substances: risks associated with alcohol or drug use by you or others, including impaired judgment and physical coordination.
4.4 General Release and Covenant Not to Sue
To the fullest extent permitted by law, you hereby release, waive, discharge, and covenant not to sue Ollyeo and its parents, subsidiaries, affiliates, and each of their respective officers, directors, employees, contractors, agents, successors, and assigns (collectively, the “Released Parties”) from any and all claims, demands, causes of action, losses, damages, liabilities, costs, and expenses (including attorneys’ fees) of any kind arising out of or relating to:
your access to or use of the Service;
any meetup or offline interaction, including any injury, death, loss, or damage sustained by you;
the condition of any Location;
the conduct of any other user or third party; and
any AI Output.
This release includes claims based on the negligence of the Released Parties to the fullest extent permitted by law.
4.5 Specific Acknowledgements
Without limiting the generality of the foregoing:
Transportation: Ollyeo is not responsible for your transportation to or from any meetup. You assume all risks associated with travel, including risks relating to impaired driving.
Alcohol and Substances: Some meetups may take place at Locations where alcohol is served. You are solely responsible for your consumption decisions and compliance with laws.
Location Conditions: Ollyeo does not inspect or control Location conditions. You are responsible for assessing safety before entering and for leaving if you feel unsafe.
4.6 Disputes Between Users
You are solely responsible for your interactions with other users. Ollyeo may, but has no obligation to, monitor or mediate disputes between users. Ollyeo is not liable for user interactions or conduct.
5. USER CONDUCT, CONTENT RULES, AND COMMUNITY GUIDELINES
The Service is intended to support respectful, lawful interactions. In addition to these Terms, you agree to follow our Community Guidelines, each incorporated by reference. We may update those documents from time to time.
5.1 Prohibited Activities and Conduct
You agree that you will not, and will not attempt to, use the Service to do any of the following (whether on- or off-platform) or to encourage, promote, or facilitate any of the following:
Non-Consensual Sexual Conduct / Sexual Violence: any sexual contact without consent; sexual coercion; sexual harassment; sexual exploitation; or any conduct that violates applicable criminal laws regarding consent.
Violence, Threats, and Intimidation: physical violence; credible threats of violence; intimidation; extortion; blackmail; or encouraging self-harm or violence.
Harassment, Stalking, and Abusive Conduct: harassment; stalking; repeated unwanted contact; bullying; hate-based targeting; or doxing.
Hate, Discrimination, and Protected-Class Abuse: content or behavior that promotes or threatens hatred, violence, or discrimination against individuals or groups based on protected characteristics.
Child Sexual Exploitation and Endangerment: any content that sexualizes, exploits, or endangers minors; any attempt to solicit or engage in sexual activity with a minor; or any content involving child sexual abuse material (CSAM). The Service is 18+.
Illegal Activity and Criminal Facilitation: using the Service for any unlawful purpose, including prostitution solicitation, human trafficking, drug dealing, money laundering, weapons trafficking, or planning wrongdoing.
Scams and Fraud: romance scams; financial solicitation; requests for money, gift cards, crypto, bank credentials, or identity documents; phishing; or other deceptive practices.
Impersonation and Misrepresentation: impersonating any person or entity (including an Ollyeo representative), creating misleading identities, or misrepresenting affiliations.
Privacy Violations: publishing or disseminating someone else’s private or identifying information without consent.
Spam and Commercial Solicitation: spam, chain letters, junk messages, or using the Service primarily for advertising, promotion, lead generation, or solicitation without our consent.
Data Scraping & Mining: using robots, spiders, crawlers, scrapers, data-mining tools, or other automated means to access, extract, index, or reproduce any portion of the Service.
Automation & Bots: using automated software, agents, or scripts to create accounts, generate content, or interact with the Service or other users.
Security & Interference: introducing malware; conducting denial-of-service attacks; attempting unauthorized access; circumventing access controls; or reverse engineering, decompiling, or disassembling any aspect of the Service except to the extent prohibited by law.
Evasion: creating new accounts to evade enforcement actions, bans, or restrictions.
5.2 Enforcement; Zero Tolerance
Ollyeo may investigate and take action (including removal of content, feature restrictions, suspension, or termination) if we determine, in our sole discretion, that you violated these Terms, or our Community Guidelines, or created risk or legal exposure. Where permitted by law, we may act without notice.
5.3 Reporting Misconduct and Safety Incidents
If you encounter a user violating these Terms, or our Community Guidelines, or if you experience or observe misconduct that threatens personal or public safety, you agree to report it through the App’s reporting features or by emailing support+safety@ollyeo.com.
5.4 Types of Content
The Service may include or allow different types of content and communications, including:
Profile and Account Information (e.g., photos, bios, preferences);
Messages and Communications (e.g., chats, comments, prompts);
Meetup-Related Content (e.g., event details, RSVP status, location notes);
Media and Links you share (e.g., images, video, URLs);
AI-Generated Content (e.g., suggestions, prompts, summaries, or other AI Output).
You are responsible for the content you submit, post, transmit, or otherwise make available through the Service, including ensuring you have all rights and permissions to do so.
5.5 Prohibited Content
You may not upload, post, transmit, or share any content that:
contains nudity, sexually explicit content, or sexually vulgar content;
depicts or promotes sexual violence, exploitation, or non-consensual sexual acts;
contains hate speech, slurs, or discriminatory or dehumanizing content;
contains threats, incitement, glorification of violence, or graphic violence;
promotes illegal activity (including drug sales, trafficking, or weapons-related wrongdoing);
is fraudulent, deceptive, or intended to scam others;
includes personal data about another person without consent (including addresses, phone numbers, workplace, government IDs, or financial details);
infringes or misappropriates intellectual property, privacy, publicity, or other rights;
contains malware, tracking tools, or code intended to compromise systems;
includes content involving minors in a sexualized context or otherwise endangers minors;
violates our Terms or Community Guidelines.
6. USER SAFETY AND MONITORING
6.1 No Criminal Screenings; No Safety Guarantees
IMPORTANT DISCLAIMER: OLLYEO DOES NOT CURRENTLY CONDUCT CRIMINAL BACKGROUND CHECKS, SEX OFFENDER REGISTRY SEARCHES, OR IDENTITY VERIFICATIONS ON ITS USERS. OLLYEO DOES NOT GUARANTEE THE IDENTITY, INTENTIONS, OR CONDUCT OF ANY USER.
6.2 User Responsibility
You are solely responsible for your interactions with other users and for taking appropriate precautions in all interactions, particularly if you decide to meet offline.
6.3 No Duty to Monitor
YOU AGREE THAT OLLYEO HAS NO DUTY TO MONITOR THE SERVICE. We may, but are not obligated to, monitor, review, screen, or remove User Content or communications. Any monitoring does not create a continuing obligation to monitor.
7. PROPRIETARY RIGHTS AND CONTENT LICENSE
7.1 Ollyeo Intellectual Property
The Service (including the “Olly” character, App and Site design, graphics, text, code, algorithms, and related intellectual property) is owned by Ollyeo or its licensors and is protected by law. Subject to your compliance with these Terms, Ollyeo grants you a limited, revocable, non-transferable, non-sublicensable license to access and use the Service for your personal, non-commercial use.
7.2 User Content Ownership
You retain ownership of the photos, text, messages, and other content you upload or submit to the Service (“User Content”).
7.3 License Grant to Ollyeo
By submitting User Content, you grant Ollyeo a worldwide, royalty-free, transferable, sublicensable, non-exclusive license to host, store, use, copy, display, reproduce, adapt, edit, publish, modify, and distribute your User Content as necessary to operate, develop, provide, and improve the Service and as otherwise described in the Privacy Policy.
7.4 Content Monitoring and Removal
We may remove or disable access to User Content at any time where permitted by law.
7.5 DMCA
If you believe your copyright has been infringed, send a notice to support+dmca@ollyeo.com including: (a) your signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material; (d) your contact information; and (e) a statement that you have a good faith belief the use is unauthorized.
8. SUBSCRIPTIONS, PAYMENTS, AND CANCELLATIONS
8.1 Purchases; Paid Features
Ollyeo may offer certain products, features, and services for purchase, including subscriptions (e.g., “Ollyeo Pro”) and other paid offerings (collectively, “Paid Features”). Paid Features may include one-time purchases, recurring subscriptions, promotional offers, and other paid functionality.
If you choose to purchase Paid Features, you acknowledge and agree that (a) additional terms disclosed at the point of purchase may apply, and (b) such additional terms are incorporated into this Agreement by reference.
8.2 Payment Methods; Authorization to Charge
You may be able to purchase Paid Features through one or more payment methods (each, a “Payment Method”), including:
purchases through a third-party platform such as Apple’s App Store or Google Play (each, a “Third-Party Store”);
direct payments processed by a third-party payment processor (for example, by credit card, debit card, ACH, or digital wallet services such as PayPal), where offered.
By providing a Payment Method and completing a purchase, you authorize Ollyeo (and/or our third-party payment processors, as applicable) to charge your Payment Method for all applicable fees, taxes, and other charges associated with your purchase, including recurring charges for subscriptions as described below.
If payment is not successfully received (for example, due to an expired Payment Method, insufficient funds, chargeback, or other reason), you agree to promptly pay all amounts due upon demand, and we may (without limiting any other rights) suspend or terminate access to Paid Features.
8.3 Pricing; Promotions; Feature Availability
Pricing and availability of Paid Features may vary based on a number of factors, including region, subscription term, bundle configuration, promotions, and testing of new offerings.
We reserve the right, to the fullest extent permitted by law and without prior notice where lawful, to:
change pricing for future purchases or renewals (subject to any required notice and consent obligations);
offer promotional rates or discounts and impose conditions on honoring promotions;
limit the quantity of or discontinue any Paid Feature;
refuse or cancel any transaction if we reasonably believe it is fraudulent, unlawful, abusive, or violates these Terms.
8.4 Subscriptions and Automatic Renewal
Ollyeo may offer some Paid Features as automatically renewing subscriptions (each, a “Subscription”).
AUTOMATIC RENEWAL NOTICE: If you purchase a Subscription, it will automatically renew at the end of the stated subscription period unless you cancel before the renewal date, and your Payment Method will be charged the then-current price for the Subscription (plus applicable taxes), unless otherwise disclosed at the point of purchase.
If we change the price for a Subscription renewal, we will provide any notice required by applicable law and/or the applicable Third-Party Store rules. If you do not cancel before renewal, you authorize us to charge your Payment Method at the then-current renewal price.
Deleting your account, deleting the App, or stopping use of the Service does not cancel a Subscription.
8.5 Free Trials
We may offer free trials for certain Subscriptions. If you sign up for a free trial and do not cancel before the trial period ends, your free trial may convert into a paid Subscription and your Payment Method will be charged at the then-current price for that Subscription (plus applicable taxes), unless otherwise disclosed at sign-up.
Eligibility for free trials may be limited (for example, to first-time subscribers or once per account) and may vary by region, platform, or offer.
8.6 Cancellation
Third-Party Store Purchases. If you purchased a Subscription or other Paid Feature through a Third-Party Store, you must manage and cancel your Subscription through that Third-Party Store, and your purchase is also subject to that store’s terms and policies.
Direct Purchases. If you purchased directly through Ollyeo (where offered), you may cancel by following the cancellation instructions provided at the time of purchase and/or within your account settings.
Effect of Cancellation. If you cancel a Subscription, you will generally retain access to subscription benefits until the end of the current billing period, but your Subscription will not renew after that period. Unless required by law, cancellation does not result in a prorated refund.
8.7 Refunds; Credits
General Rule. To the fullest extent permitted by law, all charges are non-refundable and there are no refunds or credits for partially used periods, except as expressly required by applicable law or as explicitly stated at the point of purchase.
Third-Party Store Refunds. If you purchased through a Third-Party Store, refund requests (if any) may need to be submitted to the Third-Party Store and will be subject to its refund policies. Where applicable, Apple or Google may be solely responsible for processing refunds.
Direct Purchases and Chargebacks. For direct purchases (where offered), you may contact support at https://www.ollyeo.com/contact with your order details. Initiating a chargeback or payment dispute may result in immediate suspension or termination of your account and access to Paid Features.
Blocked/Removed Accounts. If your account is suspended or terminated for violations of these Terms, or Community Guidelines, you are not entitled to refunds for any unused portion of Paid Features, to the fullest extent permitted by law.
Statutory Rights. Some jurisdictions provide mandatory cancellation or refund rights (including certain “cooling off” periods). If such laws apply to you, they will control to the extent they conflict with this Section.
8.8 State-Specific Rights (U.S.)
If you reside in certain U.S. states, you may have additional statutory cancellation or refund rights for certain subscription services. Where applicable, those statutory rights apply notwithstanding this Agreement.
8.9 Taxes
Prices may not include applicable taxes unless explicitly stated. Where Ollyeo determines it has a legal obligation to collect sales tax, VAT, GST, or similar taxes, we will collect those taxes in addition to the listed price. You are responsible for any taxes, penalties, or interest owed to a taxing authority in connection with your purchases, except where we are required by law to collect and remit such taxes.
8.10 Payments Related to Meetups; Third-Party Charges
The Service may enable or reference payments related to meetups (for example, reservation deposits, venue charges, ticketing, or other fees) or may link to third-party payment flows.
Third-Party Charges. Any charges for goods or services provided by a Location (including Partner Venues) are determined and collected by that third party, and any transaction is solely between you and the third party.
External Processors. Where the Service integrates third-party payment processors, your payment information may be handled by those processors in accordance with their terms and privacy practices.
No Guarantee of Refunds for Third-Party Charges. Ollyeo does not control and is not responsible for third-party pricing, fulfillment, refunds, chargebacks, disputes, or service quality.
8.11 Prohibited Payments and Misuse of Payment Features
If we provide payment functionality (directly or via an integrated processor), you may not use any payment-related features for:
adult content, escort services, or sex solicitation;
illegal drugs, controlled substances, drug paraphernalia, or unlawful items;
gambling or betting services;
weapons, ammunition, or weapon accessories where prohibited by law;
multi-level marketing, pyramid, or Ponzi schemes;
unlawful activities or the promotion of unlawful activities.
We may suspend or terminate payment features and/or your account if we suspect prohibited payment activity, fraud, or misuse.
8.12 Support Payments (If Offered)
If the Service offers a way to “support” Ollyeo (for example, a one-time payment), any such payment is a purchase of a digital service or support of our product development unless explicitly stated otherwise. Such payments are not charitable donations and are not tax-deductible.
9. DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS.
OLLYEO DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WITHOUT LIMITING THE FOREGOING, OLLYEO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT ANY CONTENT (INCLUDING AI OUTPUT) IS ACCURATE OR COMPLETE; OR THAT ANY MATCHES OR SUGGESTED MEETUPS WILL MEET YOUR EXPECTATIONS OR BE SAFE.
10. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL OLLYEO OR THE RELEASED PARTIES BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
WITHOUT LIMITING THE FOREGOING, OLLYEO SHALL NOT BE LIABLE FOR ANY DAMAGES RELATING TO: (a) YOUR ACCESS TO OR USE OF (OR INABILITY TO USE) THE SERVICE; (b) THE CONDUCT OR CONTENT OF OTHER USERS OR THIRD PARTIES; OR (c) ANY PHYSICAL HARM, BODILY INJURY, OR EMOTIONAL DISTRESS ARISING OUT OF OFFLINE INTERACTIONS OR MEETUPS.
MONETARY CAP: OLLYEO’S AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF: (1) THE AMOUNT PAID BY YOU TO OLLYEO FOR THE SERVICE IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM; OR (2) $100.00.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.
11. INDEMNIFICATION
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Ollyeo, its parents, subsidiaries, and affiliates, and each of their respective officers, directors, employees, contractors, agents, licensors, suppliers, and service providers (collectively, the “Indemnified Parties”) from and against any and all third-party claims, demands, actions, suits, proceedings, investigations, liabilities, damages, losses, judgments, settlements, penalties, fines, interest, and expenses of any kind (including, without limitation, reasonable attorneys’ fees and costs) (collectively, “Claims”) arising out of or relating to:
your access to, use of, misuse of, or inability to use the Service;
your breach or alleged breach of this Agreement, the Privacy Policy, or any additional terms incorporated by reference;
your violation of any applicable law, rule, regulation, ordinance, or order;
your User Content, including its creation, submission, posting, distribution, or use (including any allegation that your User Content infringes, misappropriates, or otherwise violates the rights of any person or entity);
your interactions or transactions with any other user or third party, whether online or offline;
your participation in, attendance at, conduct in connection with, or outcomes of any meetup or offline interaction, including any personal injury, death, property damage, harassment, assault, or other harm you cause or allegedly cause to any person;
your negligent acts or omissions, willful misconduct, or fraud;
your reliance on any information or AI Output (including any inaccurate, incomplete, biased, or inappropriate AI Output), including any action you take based on AI Output;
your use of any Location or third-party service in connection with the Service (including Partner Venues), including any dispute with a Location; and
your breach of any representation, warranty, or obligation under this Agreement.
11.1 Indemnification Procedure; Defense and Cooperation
You agree to:
Promptly notify Ollyeo in writing of any Claim (provided that failure to provide prompt notice will not relieve you of your obligations except to the extent you materially prejudice the defense of the Claim);
Cooperate fully and reasonably with the Indemnified Parties in the defense, investigation, and resolution of any Claim, including providing information, documents, and access to evidence and witnesses;
Pay all fees, costs, and expenses associated with defending any Claim, including attorneys’ fees and costs, expert fees, and court or arbitration fees, as incurred.
11.2 Control of Defense; No Unapproved Settlements
Ollyeo reserves the right, at its option, to assume the exclusive defense and control of any Claim subject to indemnification by you, including selection of counsel and strategy. In such case, you agree to cooperate as requested.
You may not settle any Claim that imposes any obligation, admission, payment, or restriction on any Indemnified Party, or that fails to fully release the Indemnified Parties from all liability, without Ollyeo’s prior written consent.
11.3 Carve-Out
Nothing in this Section 11 requires you to indemnify any Indemnified Party for Claims to the extent arising directly from that Indemnified Party’s fraud, intentional misconduct, or gross negligence, or for any liability that cannot be disclaimed or shifted under applicable law.
11.4 Survival
Your obligations under this Section 11 survive the termination or expiration of this Agreement.
12. PUSH NOTIFICATIONS AND LOCATION SERVICES
12.1 Notifications
By using the App, you consent to receive push notifications regarding matches, messages, meetups, and other Service-related communications. You can manage notifications in your device settings.
12.2 Location Services
If you enable location services, you authorize us to collect and use geolocation data to provide location-based features (such as suggesting nearby meetups), as described in the Privacy Policy. If you disable location services, certain features may not function.
13. THIRD-PARTY APP STORES
If you access the App through Apple’s App Store or Google Play (each, an “App Store Provider”):
This Agreement is between you and Ollyeo, not the App Store Provider.
The App Store Provider has no obligation to provide maintenance or support.
To the extent any warranty is not effectively disclaimed, you may notify the App Store Provider, and it may refund the purchase price (if any) for the App.
The App Store Provider is a third-party beneficiary of this Agreement and may enforce it against you.
14. EXTERNAL LINKS AND SERVICES
The Service may contain links to third-party websites or resources. Ollyeo provides links as a convenience and is not responsible for third-party content, products, or services. You assume all risk arising from your use of third-party sites.
15. MODIFICATIONS TO THE SERVICE
Ollyeo may modify, suspend, or discontinue the Service (or any part) at any time. To the fullest extent permitted by law, Ollyeo will not be liable for any modification, suspension, or discontinuance.
16. GOVERNING LAW AND VENUE
Except where prohibited by applicable law, this Agreement shall be governed by the laws of the State of Delaware, without regard to conflict of law rules. Any dispute not subject to arbitration shall be brought exclusively in the state or federal courts located in Delaware.
17. DISPUTE RESOLUTION: MANDATORY ARBITRATION & CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. It affects your rights.
17.1 Mandatory Binding Arbitration
Any dispute, claim, or controversy arising out of or relating to this Agreement or the Service (each, a “Dispute”) shall be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules.
17.2 Waiver of Jury Trial
YOU AND OLLYEO WAIVE ANY RIGHT TO A JURY TRIAL.
17.3 Class Action Waiver
YOU AND OLLYEO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
17.4 Mass Arbitration / Bellwether Protocol
If 30 or more similar arbitration demands are filed against Ollyeo by the same or coordinated counsel or parties (a “Mass Filing”), the parties agree that: (a) the demands may be administered in batches; (b) an initial set of test cases may proceed first; and (c) the remaining matters may be stayed pending resolution of the test cases, followed by mediation to attempt global resolution. This process is intended to promote efficiency and does not limit either party’s ability to pursue claims consistent with this Agreement.
17.5 Opt-Out
You may opt out of this arbitration agreement by sending written notice to support+arbitration_opt_out@ollyeo.com within 30 days after you first accept these Terms.
18. GENERAL PROVISIONS
18.1 Severability
If any provision of these Terms is held invalid or unenforceable, it will be limited to the minimum extent necessary and the remainder will remain in effect.
18.2 Entire Agreement
These Terms, together with the Privacy Policy and any additional terms incorporated by reference, constitute the entire agreement between you and Ollyeo regarding the Service.
18.3 No Waiver
Failure to enforce any provision is not a waiver.
18.4 Assignment
You may not assign these Terms without Ollyeo’s prior written consent. Ollyeo may assign these Terms without restriction.
19. SURVIVAL
The following sections survive termination: Sections 3, 4, 7, 9, 10, 11, 17, and 18.
20. CONTACT INFORMATION
Ollyeo, Inc.
https://www.ollyeo.com/contact
Email: support+terms@ollyeo.com
